Billing

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Billing Portal
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SCHOOL POLICIES

School Billing FAQs
Monarch Questions

FAQs

General Billing FAQs
BILLING FAQs
"What if I receive a text, email or letter from Advanced MD?"

Advanced MD is one of the platforms used to receive patient payments. Please follow instructions associated with your billing message.

"How do I update Insurance or other information?"

Call or email Monarch Diagnostics at (949) 943-0477, or [email protected].to change your insurance information on your profile. You should also email a photo of the front and back of your new insurance card to [email protected].

"What if I receive a check from my insurance provider owed to Monarch Diagnostics?"

The subscriber would need to sign the back of the check under “Endorse Here” and include “Pay to the order of Monarch Diagnostics Inc.” You may then forward the check to the address below.

Attn: Billing Department
Monarch Diagnostics Inc.
17791 Sky Park Cir., Ste. A
Irvine, CA 92614

"What payment types are accepted?"

  • Debit Card

  • Credit Card

  • Check

  • Cash

  • Insurance

"What Insurance do you accept?"

We accept most commercial and government insurance. But for In-Network benefits, please check the list below, and with your insurance provider.

We are continuously expanding our network of providers in order to provide you the best and most accessible care.

In Network Payers:

  • Medi-Cal
  • Multiplan
  • CA Medicare B
  • Health Choice
  • HEALTHSMART
  • Washington Apple Health (Medicaid)
  • Med-QUEST
  • MediNcrease
  • Wellmark
  • Tricare West

4.8

of 5
4.8/5

10.2+ million

Tests Performed

84

Expert Staff

112

Testing Locations

SCHOOL BILLING FAQs
"Is student testing covered by Insurance?"

Yes, the cost of student testing is covered by the student’s Health Insurance.

*Note: If the patient in question is a minor receiving the COVID-19 Test, their Parent/Guardian’s Health Insurance will be accepted. *

"What do I need to do for this PCR Testing Program?"

Call or email Monarch Diagnostics at (949) 943-0477, or [email protected].to change your insurance information on your profile. You should also email a photo of the front and back of your new insurance card to [email protected].

"What if my Insurance Provider does not cover the fees?"

Please contact the Monarch Diagnostics billing department at (949) 943-0477, or for a faster response, you may email us at [email protected].

"What if I receive a check from my insurance provider owed to Monarch Diagnostics?"

The subscriber would need to sign the back of the check under “Endorse Here” and include “Pay to the order of Monarch Diagnostics Inc.” You may then forward the check to the address below.

Attn: Billing Department
Monarch Diagnostics Inc.
17791 Sky Park Cir., Ste. A
Irvine, CA 92614

Billing questions or concerns?

Connect with our billing team for personalized aid.

GET IN TOUCH!

Headquarters

17791 Sky Park Circle, Ste A, Irvine CA 92614

Call Us

(949) 943-0477

Email Us

[email protected]